Requests & Maintenance

Raise a case on the community portal

Cases can be raised on the community portal by owners and tenants. 1. Under “My Property”, click “cases” in the left hand navigation bar in the community portal. 2. Click “raise new” in the top right corner. 3. Fill in the details including category ( from the dropdown menu), location, summary, and description. 4. Click […]

Raising Cases as an Agent

Cases can be raised in your dashboard to notify home owners or tenants of issues. 1. Click “Cases” on the left side of the screen. 2. Then click “Raise new” to create a new case. 3. In the Unit dropdown select the residence as seen below. 4. Then you must select a contact to whom […]

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